Frequently Asked Questiones

Answers to some potential questions you may have

How can I monitor my child progress?

Your tutor will provide us with monthly reports of your child which we will email to their registered email. The tutor report, you or your child will be emailed their response from their tutor, the progress they have been made and any areas that needs to be improve twice a month!

How do I schedule a session?

An initial schedule will be displayed on your Student Dashboard judging by the days and the times you will be free and once we select the best tutor for you. We will form a plan that merges yours and your tutor’s selected times together

I can no longer attend a schedule session, how can I reschedule?

You can select a lesson you cannot attend and click on reschedule or cancel if you cannot attend that session at all. Then select a day and time and we will notify your relevant tutor to see if they can come. If they can make it, your lesson will be rescheduled for that time or cancelled if they cannot make it. You can select more than one day/time to give your tutor more flexibility and options

Where can I see my account balance?

You can see your plan and how much investment you are putting in monthly on your account page in the Plan details section.

How can I send a file to my tutor?

You can send files to your tutor live whenever your session starts. That way the tutor can help you with regards to your enquiries in time. With physical copies you can use the snapshot feature which takes picture of any physical documents you want to sent over and it saves it digitally for you.

I am a parent of more than one child can I still use the same account?

You can use our refer feature to get your second child’s first subject reduced by 12.5% once you register with us.

How do I refer a friend?

You can type the name and email of your friend so we can send an invitation to them to register. Once they have registered to a plan with us, we will notify a promo code to you which once you type will give reduce your first subject by 12.5% starting next month

Do I need to download any software beforehand?

All you need is the latest version of Chrome, which is free, and you’re all set to go. Isn’t that amazing?

Do I need a web cam to attend the session?

Yes, for our online sessions, you and your tutor can have a more personal session together once you can see one another. There’s no need to buy an external camera, you can use the in build camera on your laptop or other portable device.

Do I need a microphone to attend the session?

Yes, you will, for the tutor to hear you and have an in depth discussion with your tutor. Once you join a session, it will test for your microphone to see if it is working in full order before you start a session.

How can I become a tutor?

Interested in joining with us? That is great to hear. You can join us as a tutor on “Becoming a Tutor” page and after reviewing your application with our expert panel we will get back to you shortly. Looking forward to your submission!

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We have helped others

Veritas learners provides excelling tutorial services and has significantly boosted my grades within my maths classes. The 1-2-1 sessions with my tutor were plentiful and provided an insight to topics which schools would skim through on a daily basis. Feedback was of high quality and would definitely recommend to a friend.

Adam Student Testimonial Picture

Adam

Student

I found the sessions to be very engaging and I could always ask questions freely which was very helpful. The environment was very relaxed so I was also able to get through work at a good pace rather than rushing and missing out key pieces in the lessons. Feedback was always very constructive and gave me a sense of where I needed to focus on and key areas I needed to improve. I was never worried about negative feedback because it was always fed through in a positive way. Compared to some parts of school lessons I was able to get insights from someone who actually completed the exams so I could get advice on questions which may be difficult and things which may seem confusing. 100% I would recommend Veritas Learners to a friend.

Ehsan

Student

I have always found my tutor’s sessions to broaden my understanding on the subject they taught me. I was always engaging and the lessons were very structured and I was always able to ask for help when I didn’t understand something. Their sessions in addition to school helps understand things from a different perspective and grasp ideas that may be difficult to get the first time around.

Hassan

Student